You can only discover your true potential in managing a lodging facility if you know the key performance indicators (KPIs). Up to 80% of a revenue manager’s work is analytical.
Virtual reality is changing the way hotel staff are trained
Virtual reality is becoming a common part of hospitality education. PHC, in collaboration with CPI Hotels, demonstrates how modern technology makes it possible to practice real-life scenarios.
Why "Business and Leisure" Is No Longer Enough, and How Data Is Changing the Rules of the Game
In the age of Big Data, the traditional division of hotel guests into corporate and leisure categories is hopelessly outdated. An analysis of the behavior of more than 9,000 guests reveals that the key to success is not intuition, but sophisticated segmentation.
Flawless Online Recruitment: Tips for a Successful Hiring Process
Online recruitment has become a key tool for hiring employees. Traditional methods are no longer enough. Tips for preparation, common mistakes, and practical uses of social media.
Jiřina Jenčková: “Working with people is the hardest thing, but also the most rewarding.”
An inspiring interview with Jiřina Jenčková, owner of Profit Hotel Concept s.r.o. She has nearly 30 years of experience in hotel management and revenue management.
Revenue Management: A Toy for the Big Players, or a Necessity Even for Small Guesthouses?
Do you feel that sophisticated revenue management is the exclusive domain of international chains? While mid-sized hotels have already discovered the magic of RM, the smallest ones are still leaving money on the table.